Frequently Asked Questions

What are the delivery or shipping charges?

We are offering Free Shipping on all orders.

Which payment methods are accepted?

We accept Paypal and most major credit, debit, and prepaid cards, including Visa, MasterCard, American Express, Discover.

Note: You do not need Paypal account to charge the card.

How long will delivery take?

Please check the shipping time to your location from our shipping & delivery page.

How secure is your Shop? Is my data protected?

We value your privacy. Communication to and from the server is encrypted using a secure HTTPS connection, just like the traffic between your computer and your online banking website. We take measures to protect our servers from outside intrusion, as we do with our own online store. For more information, check our Privacy Policy.

What exactly happens after ordering?

After ordering, it will take about 2-5 days for us to process and ship your order. Once your order is shipped, we will email the tracking number to you. We will monitor your order until it gets delivered to you.

Do I receive an invoice for my order?

Yes, you will receive an invoice immediately after the payment.

Does your payment include custom fees?

We are NOT responsible for any custom fees when the items arrive in your country.

Do you provide tracking details?

Yes, we will email you the Tracking ID once your order is shipped.

Do you provide refunds?

Yes, we do provide refunds. Please read our refund policy.

How are the Buyers Protected?

You are protected when:

– The item you ordered did not arrive within the time promised by the seller.

– The item you received was not as described.

– The item you received that was assured to be genuine was fake.